FAQs

ORDERING

If you would like to modify your order and it has not been processed, please email contact@talentless.co. Once your order has been prepped for shipping, it cannot be modified.

Placing items into your shopping cart does not guarantee the items will remain in stock. Once an item has been purchased, we will send you an order confirmation email. If we are unable to complete your order for any reason, we will notify you via email as soon as possible.

If an item is listed as sold out, it is unavailable for purchase. You can click the ‘size sold out?’ link on the product page and sign up to receive restock notifications. You can also reach out to us at contact@talentless.co for more information.

Your best bet is to sign up for SMS, you'll be first to know about new styles and promotions. You can also stay updated with our latest releases by signing up for our newsletter or by following us on social media.

Please email us at contact@talentless.co as soon as you receive your order.

If you would like to check the balance on your gift card, email us at contact@talentless.co.

SHIPPING

TALENTLESS aims to ship out your order as quickly as possible. Orders typically take 1-3 business days to be packed in our warehouse, but may take as long as 3-5 business days to leave our warehouse. After that, it will arrive to you based off of the shipping estimate given to you at checkout. You will receive an email notification with tracking information once your order ships. Please check to see if you purchased a back order item, which normally ship within 1-2 weeks. If you have any questions, please contact us.

Exclusive pieces, limited drops, and other one-off collections may take longer than 3-5 days to ship, however this is rare. We appreciate your patience! We have an extremely high overall customer service and satisfaction rating for a reason.

In a rush? We provide the option to purchase priority processing, which will allow you to jump the queue in the warehouse and guarantee the order is packed and on it's way within 1 business day.

We offer free shipping for domestic orders in the U.S. which are over the value of $75, after discounts and promotions are applied.

TALENTLESS aims to ship out all back ordered items as quickly as possible. Please allow 1-2 weeks for any pre-orders or backorders to ship. If you have any questions, please contact us.

We offer international shipping but at this time are unable to ship to Afghanistan, Ascension, Burma, Central African Republic, Comoros, Cuba, Equatorial Guinea, Falkland Islands, Ghana, Guinea-Bissau, Iran, Kiribati, North Korea, Nauru, Pitcairn Island, Saint Helena, Saint Pierre, Miquelon, Samoa, Sao Tome, Principe, Russia, Sierra Leone, Solomon Islands, Somalia, Sudan, Syria, Tajikistan, Tristan da Cunha, Turkmenistan, and Tuvalu.

Email us at contact@talentless.co and we can give you more information. While we do everything we can to prevent any customs fees, holds, or taxes charged to you upon arrival, we cannot guarantee this. If these do occur, we are not responsible for paying these costs. The responsibility is yours, the customer. As well, if you send the package back due to any of the above reasons we will not issue a refund.

Unfortunately, we are unable to ship to Post Office (P.O) Boxes, APO, or FPO addresses.

All orders shipped to California addresses are subject to state sales tax and may be subject to local taxes. Orders to all other U.S states will not be subject to any sales tax. 

All orders are shipped from our facility in Los Angeles, California.

Please email contact@talentless.co. We will do our best to resolve the issue as quickly as possible.

Priority processing allows you to skip the queue. In our shipping platform it will filter your order to the top and our team will make sure it's shipped same day.

Not satisfied? Please let us know at contact@talentless.co.

RETURNS/EXCHANGES

Returns are offered within 30 days after product delivery on items that are unworn, unaltered and in new condition with all tags attached. Please note that return shipping charges are the responsibility of the customer. In order to return an item, please email us at contact@talentless.co OR visit https://talentless.co/a/returns

If you wish to exchange your purchase for a different size or style, we recommend simply buying the product you desire (this will ensure the product does not sell out by the time we receive your item back). You may then return your original purchase to us using the instructions above. If you have any questions, please email us at contact@talentless.co.

FIT AND SIZING

We include a 'size chart' and a 'find my fit' feature on all product pages. We also add in the description of each product the height of the model and other notable sizing callouts.

If you have any other questions, please email contact@talentless.co and we will help you find your correct size.  

BUNDLES

For Talentless, bundles are two or more products that we have selected to offer at a 20% discount.

We get it, you've finally found your perfect tee, we want to reward your loyalty and make it easier to purchase multiple.

No. If we detect you have added a bundle to the cart by adding the product one at a time, we'll automatically add the discount.

GARMENT CARE

Each style has special care instructions attached to the garment. We suggest washing every garment on cold and tumble drying on low heat. Please do not iron artwork. If you have any questions regarding garment care, please reach out to us at contact@talentless.co.